gigantWho we are
GigantWonen is provided by Streetwise 24 B.V., Dutch Chamber of Commerce number 87251205, Transistorstraat 31, 1322 CK Almere, the Netherlands. We are responsible for processing personal information within this service. Contact info@gigantwonen.nl.
Account and contact
For your account we use your first name, last name, email address, phone number, language preference and sign-in information or the identifier of your chosen sign-in provider. For enquiries we store your name, email address, subject and message to handle your question. Your phone number is contact information; entering it does not mean it has been verified.
Search profiles, matches and responses
We store the location, maximum rent and settings of your search profiles. We compare these preferences with available rental listings and send notifications according to your settings. When you respond to a home, we process the necessary contact details and response status. The relevant provider receives information needed to handle your response. Automatic responses require a separate choice and consent; creating a search profile alone does not provide that consent.
Submitting your own home
When you submit a home, we store your contact information, property details, private address, photographs and declaration that you are authorised to submit it. This information is stored privately for checks and review. A receipt confirmation does not mean the home is already published. House numbers and private storage links are not publicly displayed on property pages.
Why we use information
We use information to provide your account, search profiles, any paid services, property responses and submissions. Where necessary for these purposes, processing is based on entering into or performing our agreement. For security and preventing abuse, we may process information on the basis of legitimate interests while considering your privacy. Where consent is required, we request it separately and you can withdraw it. Legal obligations may require some information to be retained.
Service providers and payments
We use Google Cloud and Firebase for hosting, sign-in, storage and database functions, SendGrid for email, and Mollie for payments. If you sign in through Google or Microsoft, that provider also processes information under its own privacy terms. You enter payment details in Mollie’s payment environment; GigantWonen stores payment references, payment status and Premium validity. We do not request your full card details in our own forms. Service providers may process information outside the European Economic Area. Ask us about the arrangements and safeguards for a specific processing activity.
How long we keep information
We use account and search-profile information for as long as needed to provide your account and selected functions. You can edit your details, remove profiles and request account deletion through your account. Account deletion also removes associated search profiles, sending records and private owner submissions with their photographs from the application. Information held by independent recipients, such as a provider you already contacted or a payment service, is not automatically deleted by those parties. Separate administrative records, security data and any backups should not be retained longer than necessary or legally required. Contact us for information about a specific category.
Your choices and privacy rights
You can request access, correction, deletion, restriction or transfer of your information, and object to processing where applicable. These rights depend on the processing and any legal exceptions. Email info@gigantwonen.nl with your request. We may ask for information needed to verify your identity securely. You can also complain to the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.
Notifications and deleting your account
Manage your search profiles and associated notifications through My account. Full account deletion may require signing in again to verify your request. Your configured automatic responses and matching alerts are then stopped. Necessary confirmations or messages about a specific action may form part of the service.